Code of conduct

Updated June 26, 2019


In accordance with the Electronic Communications regulations and subsequent regulations, Gross Corporation informs its customers they are entitled to the following rights:

  • To be provided with the required service without unfair discrimination
  • To choose a service provider of their choice
  • To receive information in their preferred language
  • To access and question consumer account information
  • To protection of personal data and not to have personal data sold to third
    parties without permission
  • To port a number
  • To lodge a complaint (details below) and a right to redress Gross Corporation endeavors at all times to:
    • Act in a fair, reasonable and responsible manner in all dealings
    • Ensure that services & products meet the correct specifications contained in all the relevant laws and regulations
    • Not discriminate against consumers on the basis of race, gender, sex, age, religion, disability, ethnic group or sexual orientation
    • Display utmost courtesy and care when dealing with consumers
    • Provide consumers with information regarding services and pricing
    • Provide consumers with guidance in regard to their customer needs, upon request
    • Keep consumers personal information confidential

Have a question?

Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!

Call anytime

(+267) 311 5354

Email us

[email protected]

Get started

Rent with Citimax, save time.

Adaptive innovation is the sole guarantee to a sustainable business and enjoyable service. Let citimax usher you into a new approach in car rental.

Try free